Cohesity may stop Support for non-compliant licences
Catalog row in Vendor License Rules · Cited
- Kind
- Compliance
- Statement
- Technical Support Policy: if Cohesity determines the customer is not compliant with the Support Terms or any licence agreement, it may verify compliance through its standard processes, invoice Support fees, or stop Support for that licence until the customer is compliant.
- Applies when
- Support requests from customers with compliance gaps.
- Applies to
- Cohesity Software and Cohesity Platforms under Support.
- Related programs