Cohesity Premium Support
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Term of the Order (minimum 12 months)
- Definition
- Support Terms: "Customer is Entitled to receive only the support specified for the term that Customer has so ordered and paid for."
- Commercial rules
- Support Hours 24x7x365: error correction and telephone support for named contacts, web support, generally available updates, and Cohesity Platform support when ordered. Software is supported only on Cohesity-certified configurations. Subscription Entitlements include Support.
- Applies to
- Software, Cohesity Platforms and SaaS under an Order for Support.