Self-serve fees are non-refundable
Catalog row in Vendor License Rules · Cited
- Kind
- Billing
- Statement
- Self-serve fees are non-refundable; the customer is billed for the full term in which it cancels and keeps access to the end of that term (except usage-based services).
- Applies when
- A subscription is cancelled or downgraded mid-term.
- Applies to
- Self-serve Paid Services.
- Related programs