Availability targets rise with the Hosting Package
Catalog row in Vendor License Rules · Cited
- Kind
- Service level
- Statement
- Basic 99%, Standard 99.5%, Advanced 99.9%. Credits range from 1.5% to 7.5% of the Total Monthly Fee. The customer must log a ticket within five calendar days after month end; credits are the sole remedy and expire after twelve months.
- Applies when
- Claiming a service credit.
- Applies to
- Camunda SaaS Enterprise Orchestration Cluster.
- Related metrics