Locally installed instances are supported only if sold that way
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Scope of Customer Support s.1: support covers locally installed instances only where the Subscription is licensed and sold that way; if Blackbaud hosts the Subscription, locally installed instances are not supported.
- Applies when
- Running a local copy alongside a hosted one.
- Applies to
- Blackbaud on-premises and hosted Solutions.
- Related programs