Corporate (pooled) contact center licensing needs PLIC and CS1000
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Avaya Aura Contact Center Overview and Specification Release 7.0.3: Corporate Enterprise licensing lets several Avaya Aura Contact Center servers share one licence pool (for example 100 voice agents shared across time zones), but it is supported only by the PLIC licensing mechanism in Avaya Communication Server 1000 solutions; Avaya Aura UC-based solutions use nodal licensing. (vendor document not dated to the day; as published on 2026-09-30)
- Applies when
- Sharing agent licences across contact center sites.
- Applies to
- Avaya Aura Contact Center 7.x.
- Related metrics