Avaya Aura Contact Center shuts down when the 30-day licensing grace period expires
Catalog row in Vendor License Rules · Cited
- Kind
- Compliance
- Statement
- Avaya Aura Contact Center Overview and Specification Release 7.0.3: If Contact Center Manager Server, Communication Control Toolkit or Contact Center Multimedia cannot reach Contact Center License Manager they keep working for a 30-day grace period; if it expires they shut down and are locked until the grace period is reset. Avaya can issue an emergency licence file that expires after 30 days. (vendor document not dated to the day; as published on 2026-09-30)
- Applies when
- License Manager outages in Avaya Aura Contact Center.
- Applies to
- Avaya Aura Contact Center 7.x.
- Related metrics