Lapsed Arctera support or subscription: 25% reinstatement
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Arctera Global Renewal Policy: lapsed Maintenance/Support loses fixes, support and upgrades; lapsed Subscription Software loses the right to use; reinstatement requires the lapsed period plus a 25% fee (perpetual: plus a new 12-month term). Arctera contacts customers 90 days before expiry.
- Applies when
- Late renewal.
- Applies to
- Arctera Maintenance/Support and on-premises subscriptions.
- Related programs