SaaS suspension does not stop committed User charges
Catalog row in Vendor License Rules · Cited
- Kind
- Billing
- Statement
- Section 7(a): Aptean may suspend access without notice if the account is more than 30 days past due, the customer continues to be charged for committed Users during suspension, and a reinstatement fee may apply. (effective 2023-06-16)
- Applies when
- When an account is more than 30 days past due
- Applies to
- Committed Users during suspension
- Related metrics