Ally targets 99.9% monthly availability with credits
Catalog row in Vendor License Rules · Cited
- Kind
- Service levels
- Statement
- Ally Service Level Commitment (last updated 2023-04-21): availability of at least 99.9% on a calendar monthly basis, excluding scheduled maintenance; credits of 1, 2 or 5 days of service fees by hours below; credits must be claimed within seven days.
- Applies when
- Availability falls below 99.9% in a calendar month
- Applies to
- Anthology Ally
- Related programs