Standard Support
Catalog row in Vendor License Programs · Cited
- Kind
- Support program
- Term
- Included in licence, maintenance or SAS Cloud fees
- Definition
- Support Terms: Standard Support is "Support available to verified Customers with a valid Technical Support license number, Software under Standard Support, and no outstanding maintenance fees."
- Commercial rules
- Software must be deployed on systems meeting SAS system requirements. Fixed Lifecycle releases (SAS 9.4, Viya 3.5) generally get at least five years of Standard Support; SAS Viya platform Stable releases are covered for the current and three previous monthly versions and LTS for the current and up to three previous versions.
- Applies to
- All SAS software.
- Related metrics