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RSA Program

RSA Extended Support (Level 1 and Level 2)

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Kind
Support
Term
One or two years after EOPS
Definition
Maintenance Agreement: customers "may enter into an Extended Support agreement for a period of one or two years to obtain Maintenance Services for Software which has already reached its EOPS date".
Commercial rules
Availability and end dates of Level 1 and Level 2 Extended Support are listed per version on the product lifecycle pages (for example Authentication Manager 8.7 SP2: EOPS Jan 2027, Extended Support Jan 2028 / Jan 2029).
Applies to
Certain on-premises Software Products after EOPS.
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