LICENSEWARE
Pegasystems Program

Standard and Extended Support

Catalog row in Vendor License Programs · Cited

Kind
Support
Term
36 months per release
Definition
Standard Support for 18 months from general availability, then Extended Support for a further 18 months, 36 months in total.
Commercial rules
Quarterly patch updates are expected; patch minor release within one month of patch GA; no support obligation after Extended Support ends.
Applies to
Pega software releases
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