On-premises support term and renewal
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance and support
- Term
- 12 months initial, then equal renewals
- Definition
- Support for Software has an initial 12-month term from delivery and renews for equal periods.
- Commercial rules
- Renewal fees may increase by the greater of 5% or CPI-U; non-renewal notice at least 60 days before the end of the term; updates stop on termination.
- Applies to
- On-premises Software