Quantity Commitment relief for Client loss
Catalog row in Vendor License Programs · Cited
- Kind
- Commitment adjustment
- Definition
- Software Services Agreement §6.1: N-able "will consider, in its sole discretion, Quantity Commitment relief (net of any Usage) on a dollar-for-dollar basis relative to Your monthly minimum spend if You lose a Client representing at least 10% of relevant business revenue from Your preceding monthly invoice".
- Commercial rules
- Not within 90 days of the start or renewal date; once per Term; written evidence approved by N-able; effective the month after approval; no refunds or credits.
- Applies to
- MSP customers with a Quantity Commitment