Firefox Professional Support
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Contracted support engagement; terms and pricing by quote (not published).
- Aliases
- Firefox enterprise support; Firefox Professional Support early access
- Definition
- Firefox administrator reference: "Firefox Professional Support is a dedicated offering for teams who need private issue triage and escalation, defined response times, custom development options, and close collaboration with Mozilla's engineering and product teams."
- Commercial rules
- The Firefox for enterprise page describes the programme as in early access for organizations running large-scale deployments, with a Contact Sales route. No price, unit of measure or contract terms are published. Firefox itself remains free under MPL 2.0; the programme sells support, not a licence to use the software.
- Applies to
- Organizations deploying Firefox or Firefox ESR.