KeysightCare
Catalog row in Vendor License Programs · Cited
- Kind
- Support programme
- Term
- Term stated in the quote
- Aliases
- KeysightCare Software Support; Basic/Essential/Enterprise; Silver/Gold/Platinum
- Definition
- KeysightCare Support Terms: the Terms "govern KeysightCare branded support Services, Basic, Essential, and Enterprise support Services, and Silver, Gold, and Platinum support Services".
- Commercial rules
- Services cover repair, calibration, firmware and core software updates, technical support and application software support as stated in the quote. Renewal terms must be continuous; reinstatement after a gap needs Keysight approval and may carry a reinstatement charge. Renewal fees are set by Keysight at its sole discretion.
- Applies to
- Hardware and Application Software covered by a Keysight quotation and order acknowledgment.