Mainstream Maintenance
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance and support
- Term
- A number of years after general availability of each major release
- Definition
- Lifecycle Policy: "the most robust and complete level of Maintenance available", available for every released version for a period of years following release.
- Commercial rules
- Standard Maintenance pricing. Priority 1 and 2 fixes, updates, regulatory and statutory enhancements for released localizations; access to the Support Portal and staff. Infor typically gives one year's notice of the end date.
- Applies to
- Infor on-premises software releases.