Extended Maintenance
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance and support
- Term
- Optional, after the end of Mainstream Maintenance, at Infor's discretion
- Definition
- Lifecycle Policy: may be purchased after Mainstream Maintenance ends; excludes updates and fixes except as necessary to resolve Severity 1 incidents.
- Commercial rules
- Standard Maintenance pricing plus a 20% premium unless otherwise determined by Infor; premiums are additional to annual adjustments and non-refundable.
- Applies to
- Infor on-premises software releases past Mainstream Maintenance.