Q-DAS and eMMA Maintenance Agreement
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance and support
- Term
- Minimum 12 months, then 12-month renewals
- Aliases
- update/service agreement
- Definition
- Q-DAS and eMMA terms C.1.1: an update/service agreement providing updates, technical support for versions not older than 12 months and troubleshooting.
- Commercial rules
- Minimum term 12 months from the first day of the following month; renews for 12 months unless terminated with three months' notice to the end of a contract year (C.6). Additional licences on a maintained perpetual estate are sold only with maintenance for the extended scope (B.7.1). Subscription Licenses include maintenance (B.7.3).
- Applies to
- Perpetual Q-DAS and eMMA licences.