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HCLSoftware Program

HCLSoftware Support (first 12 months included)

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Kind
Support
Definition
MLA s.8: on purchase of a licence the Licensee is enrolled in standard Support "for the first 12 months thereof at no additional cost", as described in the Support Guide.
Commercial rules
Items delivered under Support carry the same terms as the original Program. HCLSoftware may charge a re-instatement fee for lapsed Support (s.10.2). BigFix Content Site rights may be revoked if Support lapses.
Applies to
Programs licensed under the MLA
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