Network Security Hardware support
Catalog row in Vendor License Programs · Cited
- Kind
- Hardware support
- Term
- Subscription Term
- Definition
- Technical Support Description s.4: Network Security Hardware limited warranty support "is available to Subscribers that have a valid Subscription support enrollment to Forcepoint Technical Support for the Hardware during the Subscription Term".
- Commercial rules
- Advanced RMA (DOA replacement in the first 90 days, refurbished replacement after) included; Next Business Day, Next Business Day with Keep-the-Box, and Same Day are paid upgrades. Under the Product Life Cycle Policy, hardware support and warranty can be bought up to five years after initial purchase.
- Applies to
- Forcepoint NGFW and other Forcepoint appliances.
- Related metrics