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Epicor Program

Support for Perpetual Products

Catalog row in Vendor License Programs · Cited

Kind
Support
Term
12 calendar months from first shipment or electronic delivery, renewing for one-year periods
Definition
MCA s.3.4.2: "Support for Perpetual Products is provided on a subscription basis."
Commercial rules
Renews automatically at the Order rates or, if none, the rates then in effect, unless either party gives written notice at least 90 days before the annual period ends. Fees payable annually in advance unless the Order says otherwise; Support may be withheld while fees are overdue; additional Perpetual Products are co-termed and prorated. Support follows the "Application Support Statement of Services".
Applies to
Perpetual Products licensed under the MCA.
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