Avaya Product Lifecycle Policy
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Policy dated 2025-06-20; Avaya may amend it at any time.
- Aliases
- Lifecycle Policy; End of Sale; End of Manufacturer Support
- Definition
- Lifecycle Policy §1.0: "Avaya Products covered by this Product Lifecycle Policy include Hardware sold or Software licensed by Avaya or Avaya Channel Partners."
- Commercial rules
- After End of Sale, new customers cannot buy the product, existing customers cannot buy upgrades, renewals are limited to one-year terms and the Support list price increases. After End of Support Sales support contracts cannot be bought or renewed. At End of Life software and documentation are removed from Avaya websites and tools.
- Applies to
- All Avaya hardware and software products globally; also governs subscription expansion eligibility under the SLS.