Maintenance all-in rule (Enterprise Vault, Backup Exec, InfoScale)
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Annual
- Definition
- Business Unit Terms: "In order to receive Maintenance, Customer must have active Maintenance for 100% of their licenses. Partial Maintenance coverage is not permitted."
- Commercial rules
- Maintenance benefits may not be extended to licences without active Maintenance. Usage reports are required periodically.
- Applies to
- Enterprise Vault, Backup Exec and InfoScale business units of Cloud Software Group.