Direct Support programs
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Annual, renews automatically
- Definition
- Acumatica Direct Support offers Basic and Premier Support to complement support through the customer's partner.
- Commercial rules
- Fees follow Acumatica's standard published price list as invoiced by Acumatica or the reseller; out-of-pocket expenses over USD 250 need prior approval.
- Applies to
- Customers of Acumatica ERP
- Related metrics