LICENSEWARE
SailPoint Metric

Non-human Account

Catalog row in Vendor License Metrics · Cited

Unit
Identity type
Definition
Built-in accounts, devices, service accounts, automations, workloads or any other non-human mechanism that use business processes, workflows or artificial intelligence to autonomously execute processes, activities, transactions or tasks in one or more systems, excluding AI Agents.
Counting rules
A Non-human Account is an Identity type. AI Agents are excluded from the definition and are a separate identity type for pricing purposes.
Floors / minimums
No separate floor; the Agentic Business suites state an initial 5:1 allotment of non-human identities per human identity.
Applies to products
  • SailPoint Identity Security Cloud
  • IdentityIQ
Related metrics
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