Resolved case (Infinity 26 flat fee)
Catalog row in Vendor License Metrics · Cited
- Unit
- Resolved case
- Aliases
- Per-resolved-case pricing
- Definition
- Pega Infinity 26 clients can use as much AI as they need under a flat fee per resolved case, not per token, according to Pega's July 2026 announcement.
- Counting rules
- Pega describes one flat, outcome-based rate regardless of complexity with no token costs or metered AI consumption; the contractual definition of a resolved case is not published.
- Floors / minimums
- Not published.
- Applies to products
- Pega Infinity 26
- Related metrics
- Product category