LICENSEWARE
PagerDuty Metric

Live Call Routing line

Catalog row in Vendor License Metrics · Cited

Unit
Fixed dedicated phone number routing calls or voicemails to responders
Aliases
LCR line
Definition
Plans and Pricing page: Live Call Routing Lines are fixed, dedicated phone numbers to route calls or voicemails to responders.
Counting rules
Billed at the highest active line count during the month on Platform plans.
Floors / minimums
Included lines: Starter 1, Essential 2, Plus 3, Ultimate 3; Live Call Routing is an add-on for Incident Management plans.
Applies to products
  • Live Call Routing
  • PD Reliability Platform
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