LICENSEWARE
PagerDuty Metric

AI Action

Catalog row in Vendor License Metrics · Cited

Unit
Run of a premium workflow action or PagerDuty Advance action
Definition
Product-Specific Terms: AI Actions include workflow actions marked as premium in the Service and PagerDuty Advance actions, consumed by action type and charged when they run, not when configured.
Counting rules
The number of AI Actions consumed per action type may change at PagerDuty's discretion; an action may fail without sufficient quantity; unused AI Actions do not roll over or refund.
Floors / minimums
Included quantity set by plan; Customer Service Ops Professional lists 1,000 one-time AI Actions and Business 5,000.
Applies to products
  • PagerDuty Advance
  • PD Reliability Platform
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