Offer (CXone Guide)
Catalog row in Vendor License Metrics · Cited
- Unit
- Offer
- Aliases
- Offer
- Definition
- An offer occurs when a CXone Guide rule proactively invites a customer on the website or mobile app to engage with a digital asset such as content, a bot, a business application or agents.
- Counting rules
- Each offer counts as one; click throughs are not counted as additional offers.
- Floors / minimums
- Per order.
- Applies to products
- NiCE CXone Guide
- Product category