Individual
Catalog row in Vendor License Metrics · Cited
- Unit
- Individual
- Aliases
- Journey recipient
- Definition
- For Cognigy Cloud Services (AI Agents for Proactive Engagement), a unique entity who is the intended recipient of one or more Journeys.
- Counting rules
- Measured by the count of unique entities contacted during each 12-month contract term.
- Floors / minimums
- Per 12-month contract term.
- Applies to products
- NiCE AI Agents for Proactive Engagement
- Product category