LICENSEWARE
Medallia Metric

API bandwidth (Callback)

Catalog row in Vendor License Metrics · Cited

Unit
API requests per period
Aliases
API request rate
Definition
Documentation: "API bandwidth is the maximum number of API requests that can be successfully made during the specified time period (default is 15 minutes)."
Counting rules
Specified in the licence file and allocated to queue groups; requests above the group allocation within the period are denied until the window clears. Example: 1,000 Conversation Bridge requests per 15 minutes.
Floors / minimums
Shown only if the licence file specifies an API Bandwidth section.
Applies to products
  • Mindful Callback (on-premises)
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