LICENSEWARE
KnowBe4 Metric

Protect paid licence and free credits

Catalog row in Vendor License Metrics · Cited

Unit
User
Aliases
Credit; Egress ID licence
Definition
FAQ: Store Purchases and Licensing: a free account "starts with 25 free credits for communicating with other free users"; "A paid license provides unlimited secure email for one year."
Counting rules
One credit is used per secure message, per large file transfer, or per recipient. Sending to or receiving from a paid user is free and unlimited. Purchased licences must be assigned to users in the business account settings; additional licences are added pro rata to a single renewal date.
Floors / minimums
No minimum published; online purchases are refundable within 14 days.
Applies to products
  • Protect
Esc