Active User Count
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- Active Users
- Definition
- Master Terms s.1: the number of active Users accessing the Service during the applicable subscription period, as Instructure may verify by referencing the Customer’s student information system (SIS) or another authoritative data source used to manage user records.
- Counting rules
- Compared against the Contracted User Count under s.7.2 (User Count Verification and Reconciliation). Instructure may use the SIS or its own system data.
- Floors / minimums
- None stated. The Master Terms do not define "active" by number of logins or enrolment type.
- Applies to products
- Canvas LMS
- Canvas Studio
- Canvas Catalog
- Mastery Connect
- Impact
- Related metrics
- Product category