Active IRM user
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- IRM active user
- Definition
- IRM pricing documentation: an active IRM user meets any of these criteria in the calendar month: included in an OnCall schedule or escalation chain; changes the status of an alert group or OnCall configuration; receives or sends a page; creates, edits or updates an incident.
- Counting rules
- Counted once per calendar month regardless of activity; being listed in a schedule or escalation chain alone makes the user billable. Alert, page and incident volumes are not billed.
- Floors / minimums
- Free and Pro include 3 active IRM users per month; Pro from USD 20 per active IRM user.
- Applies to products
- Grafana Cloud IRM
- Related metrics
- Product category