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Genesys Metric

Communicate user

Catalog row in Vendor License Metrics · Cited

Unit
User
Aliases
Communicate
Definition
A user of Genesys Cloud Communicate, the unified communications and collaboration capability.
Counting rules
CX 1 to CX 4 licence holders have Communicate by default and are billed under their CX licence; stand-alone Communicate users are billed on an hourly basis. Month-to-month charge listed at USD 12.00.
Floors / minimums
None stated.
Applies to products
  • Genesys Cloud Communicate
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