LICENSEWARE
Freshworks Metric

Orchestration transaction

Catalog row in Vendor License Metrics · Cited

Unit
Transaction
Aliases
Orchestration transaction pack
Definition
Freshservice pricing FAQ: "Any action taken via the App node in the Workflow Automator is classified as a transaction".
Counting rules
Each App-node action in the Workflow Automator consumes one transaction from the monthly account allowance: Starter 1,000, Growth 2,000, Pro 5,000, Enterprise 20,000 transactions per account per month. Packs of 1,000 transactions are valid until the end of the billing cycle.
Floors / minimums
Allowance is per account, not per agent.
Applies to products
  • Freshservice
  • Freshservice for Business Teams
Applies to editions
  • Starter
  • Growth
  • Pro
  • Enterprise
Esc