Connect Excess Usage
Catalog row in Vendor License Metrics · Cited
- Unit
- SMS segments and voice minutes per FTE per month
- Aliases
- Excess Usage
- Definition
- Master Agreement s17.10: the number of SMS segments and phone voice minutes per FTE sent through Connect or Mass Notification in a calendar month over 20 per FTE, in any two or more consecutive calendar months above that level.
- Counting rules
- Messages above 20 segments or minutes per FTE in two or more consecutive months; additional fees are capped at estimated incremental cost and at $.0065 per segment or minute.
- Floors / minimums
- Threshold of 20 per FTE per month.
- Applies to products
- Blackboard Connect (mass notification)
- Related metrics
- Product category