LICENSEWARE
8x8 Metric

SMS/MMS pooled message

Catalog row in Vendor License Metrics · Cited

Unit
Message segment
Definition
Usage page: when SMS/MMS is included, the customer receives "a monthly aggregate SMS and MMS message pool equal to the number of applicable licenses times 50", counted in carrier message segments.
Counting rules
Each message segment sent to one recipient counts as one pooled message. Unused messages do not roll over month to month. Overage in the US is $0.012 per outbound SMS and $0.024 per outbound MMS; in Canada CAD 0.016 and 0.033.
Floors / minimums
50 outbound messages per applicable licence (US and Canada).
Applies to products
  • 8x8 X Series
  • 8x8 Work
Product category
Esc