Agent
Catalog row in Vendor License Metrics · Cited
- Unit
- Agent (unique login)
- Aliases
- Named user
- Definition
- Service Terms definition: "Agent" is "an individual, identified through a unique login, authorized to use, administer, or take actions with respect to Ordered SaaS Services through Customer's account."
- Counting rules
- 8x8 provides a single login for each UCaaS extension, and each login and extension is solely for a single Agent's use, except for Conference Extensions designed for multiparty use. A UCaaS extension may only be accessed by the User then assigned to it.
- Floors / minimums
- One user per extension.
- Applies to products
- 8x8 Work
- 8x8 X Series
- Product category