Universal SLA and Support Policy, B.3: standard support response commitment
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- 1 1 hour / 7 days a week 2 6 hours / Monday - Friday 3 24 hours / Monday - Friday
- Locator
- Universal SLA and Support Policy, B.3
- Applies to
- All Workday Service product lines.