Sophos Evidence

Service credit amount

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "the lesser of: (i) five percent (5%) of the fees paid for the Service during the previous billing cycle, or (ii) five thousand dollars ($5,000 USD)"
Locator: MDR Service Description s.2.2(c) Service Credit
Applies to: MDR Plus SLA credit capped at 5% of fees or USD 5,000
Supports rules: MDR Plus SLA credit capped at 5% of fees or USD 5,000
Sources: Sophos Managed Detection and Response Service Description