Service credits are the sole remedy and are not refunded
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "Service Credits are Customer's sole and exclusive remedy for any availability issues with the SaaS Product and will not entitle Customer to any refund or other payment from Sitecore."
- Locator
- SaaS SLA, Service Credit
- Applies to
- Service credits are the sole remedy and are not refunded
- Supports rules
- Related programs