Service credit claims must be made within ten days
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "The Service Credit shall be deemed waived unless Sitecore receives the foregoing email request claiming a Service Credit within ten (10) days of the end of the Applicable Monthly Period."
- Locator
- SaaS SLA, Service Credit
- Applies to
- Service credit claims must be made within ten days
- Supports rules
- Related programs