Sitecore Evidence

Customer Data is retrievable for 30 days after termination

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "Sitecore will only retain the Customer Data stored in its systems for 30 days (the "Retrieval Period") after termination of any Order for SaaS Products and/or Hosted Services"
Locator: Addendum A s9(d)(ii)
Applies to: Customer Data is retrievable for 30 days after termination
Supports rules: Customer Data is retrievable for 30 days after termination
Related programs: Customer Data Retrieval Period
Sources: Master Subscription Terms and Conditions: Addendum A (SaaS Products and Hosted Services)