SaaS availability SLA is at least 99.9 percent per calendar month
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- "SailPoint’s Service Level Agreement (“SLA”) for each production instance of the SaaS Services is at least 99.9% Service Availability during each calendar month of a customer’s paid-up SaaS Term."
- Locator
- Support Policy section 6(a)
- Applies to
- SaaS availability SLA is at least 99.9 percent per calendar month