Okta Evidence

Employees using apps for work are Internal Users, not External Users

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "External Users do not include Customer’s internal users that authenticate into an application solely for an internal business purpose"
Locator: Auth0 PSRG, Auth0 (p.6)
Applies to: Employees using apps for work are Internal Users, not External Users
Supports rules: Employees using apps for work are Internal Users, not External Users
Related metrics: Auth0 Monthly Active User
Sources: Auth0 Product Subscription Reference Guide (May 2026)