Basic support applies when no Premier Success Plan is ordered
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "In the event that the level of support is not identified in the Order Form, Customer shall receive a “basic” level of support that is included in the Service at no additional cost."
- Locator
- MSA s.2.1(b)
- Applies to
- Basic support applies when no Premier Success Plan is ordered
- Related programs