Target Up Time is 99.5% for standard and 99.8% for premier support
Catalog row in Vendor License Evidence · Cited
- Kind
- Documentation excerpt
- Excerpt
- "For Customers who are subscribed to Harness’s “standard” support service subscription, the Target Up Time is 99.5% in a given calendar quarter. For Customers who are subscribed to Harness’s “premier” support service subscription, the Target Up Time is 99.8% in a given calendar quarter."
- Locator
- Support Policy and SLA s1(h)
- Applies to
- Target Up Time is 99.5% for standard and 99.8% for premier support
- Related programs